Skip to content
  • Home
  • Our Story
  • Courses
  • FAQ
  • Testimonials
  • Blog
  • Career
  • Contact Us
Menu
  • Home
  • Our Story
  • Courses
  • FAQ
  • Testimonials
  • Blog
  • Career
  • Contact Us
$0.00 Cart
  • Home
  • Our Story
  • Courses
  • FAQ
  • Testimonials
  • Blog
  • Career
  • Contact Us
Menu
  • Home
  • Our Story
  • Courses
  • FAQ
  • Testimonials
  • Blog
  • Career
  • Contact Us
$0.00 Cart
×

Service Leadership (Level 1)

Home / Courses / Level 1 Certificate in Service Excellence / Service Leadership (Level 1)

$160.00

1

Course Objective:

The aim of the course is to train new staff / existing staff to Demonstrate the Service Vision. On completion of this unit, the learner will have Demonstrate the Service Vision skills and knowledge.

Course Content:

– Organisational’s vision, mission and values
– Organisational’s code of conduct in service delivery
– Methods to demonstrate service delivery in line with the Organisational’s vision, mission and values
– Role one plays in contributing to the Organisational’s vision, mission and values
– Significance and impact that one has on the Organisational’s service value chain and service standards
– Methods to monitor own performance
– Demonstrate service delivery in accordance with the Organisational’s vision, mission and values
– Recognise the significance and impact that one has on the Organisational’s service value chain and service standards
– Suggest ways to improve service delivery that may value-add to the Organisational’s service value chain and increase service standards
– Adhere to Organisational’s professional code of conduct in service delivery
– Monitor own performance to ensure consistency with the Organisational’s vision, mission and values

Share this course:

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on telegram
Telegram
Share on whatsapp
WhatsApp
  • Training Provider: Ascendo Academy
  • Commerce Date: TBA
  • Hours: 8.5
  • Mode of Delivery: Classroom/Online (Pls Enquire)
  • Course Code: CRS-Q-0041302-RET

Related products

  • Analyse Consumer Behaviour

    Analyse Consumer Behaviour

    Rated 0 out of 5
    $450.00
    Add To Enquiry
  • Analyse Impact of Customer Behaviour on Sales and Marketing Strategies

    Analyse Impact of Customer Behaviour on Sales and Marketing Strategies

    Rated 0 out of 5
    $450.00
    Add To Enquiry
  • Develop Personal Effectiveness At Operations Level

    Develop Personal Effectiveness At Operations Level

    Rated 0 out of 5
    $420.00
    Add To Enquiry
  • Facilitate Effective Communication And Engagement At The Workplace

    Facilitate Effective Communication And Engagement At The Workplace

    Rated 0 out of 5
    $420.00
    Add To Enquiry
At Exena Learning Hub, we strive to empower individuals from all walks of lives in their pursuit of self-fulfilment through lifelong learning, be it for career aspirations or personal development.
Quick Links
  • Our Story
  • Courses
  • Testimonials
  • Career
Menu
  • Our Story
  • Courses
  • Testimonials
  • Career
  • FAQ
  • Privacy Policy
  • Terms & Conditions
  • Contact Us
Menu
  • FAQ
  • Privacy Policy
  • Terms & Conditions
  • Contact Us
Follow us on Social Media
Facebook
Instagram
Copyright 2018-2020 Exena Learning Hub Pte. Ltd. All Rights Reserved. Designed with ♥ by Media Royale.