What you will experience
- A fundamental course to help you build customer loyalty and extraordinary customer experience based on excellent service standards
- Statements of Attainment upon completion of course (with assessment)
What you will learn
- Learn the skills and knowledge to engage customers
- Develop service innovation ideas to transform your company’s business
- Learn how to nurture and lead staff to be service-oriented in diverse, challenging and ever-changing business environment
Subsidies are available. Speak to us now!
Who should attend?
- Service coaches or trainers operating in service industry
- Service supervisors, team leaders, managers, VPs, and directors